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A set of related components provided in support of one or more business processes. The service will comprise a range of Configuration Item (CI) types but will be perceived by Customers and Users as a self-contained, single, coherent entity. Network Security. ... Constantly staying up-to-date on all things tech, our services will never inhibit your company from rocketing forward. ... For a business to thrive these days, the IT infrastructure must run like a well oiled machine from the get go.